I found this Management Values summary by Louis V. Gerstner particularly impressive. I highly recommend you build and share your values and principles when you take on a new role involving multiple levels of organization hierarchy. It is practically impossible for you to meet each team member face-to-face. Under these situations, such a memo creates standard guidelines to develop a singular and strong organization culture...
- I manage by principle, not procedure.
- The marketplace dictates everything we should do
- I'm a big believer in quality, strong competitive strategies, and plans, teamwork, payoff for performance, and ethical responsibility
- I look for people who work to solve problems and help colleagues. I sack politicians
- I am heavily involved in strategy; the rest is yours to implement. Just keep me informed in an informal way. Don't hide bad information - I hate surprises. Don't try to blow things by me. Solve problems laterally; don't keep bringing them up the line.
- Move fast. If we make mistakes, let them be because we are too fast rather than too slow.
- Hierarchy means very little to me. Let’s put together in meetings the people who can help solve a problem, regardless of position. Reduce committees and meetings to a minimum. No committee decision making. Let’s have lots of candid, straightforward communications
- I don’t completely understand the technology. I‘ll need to learn it, but don’t expect me to master it. The unit leaders must be the translators into business terms for me.
